Systems Integration Specialist

Systems Integration Specialist

Title: Systems Integration Specialist
Location: US-TN-Franklin
Other Locations:

Develops technical strategies and architectures for systems or enterprise-wide practice solutions. Develops and recommends solutions and strategies for technical solutions based on the analysis of customer business goals, objectives, needs and existing systems infrastructure. Participates in sales and proposal presentations in addition to ongoing team account activities. Often viewed by customers as a consultant and performance is typically measured by billable hours.

Responsibilities will include performing middleware application configuration and administration, liaison work with product engineering teams to ensure best practices and liaison work with Thomson Information Technology groups to ensure OS and hardware availability. Project work and analysis will include implementation of best practices across Windows and Unix environments supporting a number of proprietary and commercial middleware applications.
* Perform or coordinate all required monitoring activity for the supported networks and systems, including operation of utilities to support customer system and data implementations. Responsible for maintenance and emergency response outside of normal business hours as necessary to maintain general network health and/or upgrades.

* Maintain ownership of product support incidents and follow proper escalation processes to meet or exceed target resolution timeframes. Responsible for involving resources outside of Operations when necessary to resolve incidents (engineering, IT, etc.).

* Develop familiarity with client-supplied data and TH-created toolsets used to process data and investigate and resolve data processing team issues to ensure internal data processing systems are available to staff

* Collect and analyze system usage statistics and engage in capacity planning required to manage the supported systems to accommodate growth and to support ongoing engineering initiatives.

* Implement and manage security processes (both technical and procedural) to ensure uninterrupted operations and to comply with Thomson security and data privacy policies.
At Thomson Reuters, we deliver intelligent information quickly and efficiently, so professionals have knowledge to act. We combine industry expertise with innovative technology to deliver critical information to leading decision makers in the financial, legal, tax and accounting, intellectual property and scientific, healthcare, and media markets, powered by the world's most trusted news organization.

The Healthcare business of Thomson Reuters provides insights -- information, benchmarks and analysis -- that enable organizations to manage costs, improve performance and enhance the quality of healthcare.
* Bachelors degree in Computer Science, or equivalent work experience
* Experience managing Microsoft servers and networks.
* Experience managing SQL server
* Working knowledge of Unix/Linux systems and applications.
* Working knowledge of java-based open source technologies.
* Demonstrated interpersonal skills: Ability to establish confidence, rapport and foster cooperative relationships with clients and coworkers. Comfortable initiating regular client contacts.
* Ability to self-start, multi-task and manage conflicting priorities.
* Demonstrated ability to communicate effectively in both oral and written form.
Preferred Skills:
* Experience Managing Oracle DB systems
* Experience with Unix server administration preferred but not required
* Working knowledge of ETL middleware applications such as Informatica, Talend, and AppWorx .

At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 55,000 colleagues in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, gender, national origin, religion, sexual orientation, disability, age, or any other protected classification under country or local law. Thomson Reuters is an Equal Employment Opportunity/Affirmative Action Employer.

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