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Sr Specialist, Communications
Job Number:
25627641
Company Name:
T-Mobile
Job Location:
Bellevue, WA US
Job Category:
Media & Communication
Sr Specialist, Communications
T-Mobile USA is a national provider of wireless voice, messaging, and data services capable of reaching over 268 million Americans where they live, work, and play. In a world full of busy and fragmented lives, we at T-Mobile USA, Inc. have the idea that wireless communications can help. The value of our plans, the breadth of our coverage, the reliability of our network, and the quality of our service are meant to do one thing; help you stick together with the people who make your life come alive. That's why we're here.
Communications Manager Position is responsible for writing and producing articles and messages related to T-Mobile's business via the company Intranet. Position participates in the development of T-Mobile's communication planning process.
Primary Duties and Responsibilities
* Writing: Reports and writes articles about T-Mobile for publication on the company Intranet in order to help employees better understand business priorities and how to achieve them. Develops contacts across T-Mobile and understanding of business strategy. Partners with colleagues to coordinate messaging.
* Production: Works with colleagues to produce articles and messages for publication on the company Intranet, including packaging with video and other multimedia to ensure positive experience for visitors to the Web site.
* Business Partnership: Supports clients by assisting with communications vehicles. Becomes knowledgeable about the specific focus area of business in order to help implement client's operations and make recommendations, clarifies client leadership communications requirements and coordinates service delivery. Provides positive client relationships.
* Internal Communications: Develops and implements internal employee communications and "voice" utilizing innovative communications solutions, including company Intranet. Ensures timely and effective implementation of integrated communications to support business priorities and future success. Reports program impact based on stakeholder feedback and business results. Develops and implements communications messages that will enhance and protect relationships with stakeholders, customers and the general public.
* Also responsible for other Duties/Projects as assigned by management as needed.
Experience
* 5+ years writing/editing newspaper, magazine, website and/or corporate communications.
* 5+ years working in a fast paced, high volume Marketing, Communications, and/or Public Relations function for a large corporation or agency; strong cross functional partnership experience.
* Strong writing abilities and presentation skills including understanding of the digital space.
* Experience in daily and real-time journalism, including writing articles and headlines for publication via Intranet.
* Telecommunications industry and cross-cultural experience; background in consumer technology; experience with frontline audiences.
* Demonstrated strong organizational skills with a history of anticipating issues and taking proactive action to develop and implement an appropriate response plan. Comfortable multi-tasking and able to deliver results under pressure and tight deadlines.
* Familiarity with SharePoint, including experience publishing content.
* Excellent problem solving and analytical skills
* Proficient using MS Office Suite and familiar with various digital tools and emerging technologies.
Education
* BA/BS Communications, Journalism, English, PR or related field required.
T-Mobile USA offers a full range of comprehensive benefits, including medical, dental, vision, as well as matching 401(k), generous paid time off programs, mobile phone and service discounts, tuition reimbursement, free parking - not to mention a fun and business casual work environment.
T-Mobile is an equal opportunity employer (EOE). We strongly support diversity in the workforce.
