Sales Support CoordinatorTitle: Sales Support Coordinator
Location: US-Alabama-DECATUR
Other Locations: null
JOB SUMMARY
Under general supervision, responsible for providing administrative support and work on some projects for the Advertising Sales Department.
ESSENTIAL FUNCTIONS OF THE POSITION
Provide administrative support for the department; process correspondence and proposals; maintain accurate files and records.
Interact with customer includes follow up on behalf of the Account Executive for order clarification, or to ensure that the sales of the advertising products and services can be fulfilled to the customer.
Perform internal and external customer facing. Primary communication internally is within own department.
Receive and route incoming telephone calls; accept telephone calls for classified advertisements and document information; open and distribute incoming mail.
Prepare sales, projections, contracts and other required reports.
Perform accounts payable function for the department; track department expenditures.
Assist with the design of materials for advertisements.
Place telephone calls and send letters to customers with delinquent accounts; provide account executives with summary of past due accounts.
Administer invoicing for monthly billing.
Read and interpret policy and process documentation and methods and procedures and apply to job function and duties.
Manage multiple priorities to meet deadlines.
Perform other duties as requested by supervisor.
PREFERRED QUALIFICATIONS
Knowledge, Skills, & Abilities
Ability to prioritize and organize effectively to meet deadlines
Ability to reach with hands and arms, to bend, to talk and hear, and to read and use a computer
Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner
Ability to use, handle, and manipulate objects such as paper, pencils, keyboards, and mouse
Ability to work independently
Ability to work while seated for prolonged periods of time
Knowledge and ability to use the following office equipment: computer, telephone, copier, fax, calculator, and stapler
Knowledge of advertising and production functions
Knowledge of basic mathematics
Knowledge of general office procedures
Ability to read and interpret policy and process documentation and methods and procedures
Basic knowledge of personal computer and software applications (i.e. word processing, spreadsheet, etc.)
Basic knowledge of presentation software skills preferred
Vision ability: close vision, peripheral vision, and ability to adjust focus
Education
High School Diploma or equivalent
Related Work Experience Number of Years
General office experience 1 - 3
Customer Relations Experience Preferred
WORKING CONDITIONS
Office environment
Exposure to moderate noise levels
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