Market Manager - Barcelona

Market Manager - Barcelona

Market Manager - Barcelona


Job ID #: 19040
Company: Partner Services
Location: SPAIN - Barcelona
Functional Area: Sales
Employment Type: Full-Time Regular
Education Required: Not Indicated
Experience Required: Not Indicated
Relocation Provided: To be determined






Position Description
Position Overview:
This position is a market-based role responsible for building revenue growth and developing and sustaining strong hotel partner relationships within their assigned markets. This includes: negotiating favorable inventory rates and allocations at property level and driving key activities that support Expedia's revenue goals and strategic objectives. The core focus for this position is to drive revenue for a defined area through managing a portfolio of local lodging suppliers in their market in an effort to build a sustainable long term relationship resulting in superior revenue results and inventory supply.

Responsibilities:
Deliver revenue and/or acquisition goals through management of inventory, rates and supplier relations and negotiation of best inventory and most strategically competitive rates in assigned market. Secure inventory through on-going account management during acquisition and renewal
. Negotiate and secure market deals, promotions and dynamic rate rules. Coordinate with Point of Sale (POS) to leverage merchandising opportunities and offerings
. Evaluate market trends and competitor activity and provides analysis and recommendations to management
. Develop and sustain strong partner relationships by delivering superior consulting services and capturing marketing and sales opportunities through regular partner contact and delivering value added services
. Provide meaningful performance reporting analysis to partners at the property level to implement win-win solutions in order for the partner and Expedia to achieve market performance and long-term activity goals
. Develop and drive sound recommendations/action plans based on insights from data analysis to optimize partner hotels in the Expedia market place and their lodging market overall
. Develop a strong network and relationships within the local market in order to leverage appropriate market influencers (e.g. congress and tourism bureau, hotel association etc.) and provide expertise to the local industry
. Promote Expedia's full suite of products offerings and key initiatives to partners and educate them on the full use of our products and tools.
. Act as liaison between partners and other Expedia functional areas to train and educate partners on the various Expedia tools, connectivity solutions, payment and billing alternatives and other partner facing Expedia systems or services
. Coordinate with other Expedia teams and functional areas to innovative projects aimed at building a strong market presence, merchandising, and attractive value propositions
. Lead the development and execution of overall market business plans, and ensure Expedia has a long-term business strategy to deepen our position in the assigned market/territory
. May also be assigned responsibility for managing a regional account portfolio at the more senior levels
. Other reasonable duties, as assigned

Qualifications:
Essential Core Requirement typically includes:
. Demonstrated understanding of how to match market demand and supply
. Must meet minimum level of related work experience or college degree, Revenue Management is preferred
. Strong written and oral communication skills; including fundamental presentation skills and the demonstrated ability to articulate ideas clearly and appropriately influence others
. Proficiency in Microsoft Word, Excel and PowerPoint. Able to use and navigate the Internet
. Ability to work and thrive in a multi-tasked, fast paced environment
. Proficiency in English. Other language skills may be required depending on the location of the position

Work Experience and Education Guidelines:
A minimum of 2 years related industry experience and college degree; or equivalent or a Master degree in Hospitality or Revenue Management

Core Competencies:
TECHNICAL/JOB COMPETENCE
Examples of competency related to the Market Manager positions:
. Demonstrates knowledge and competence in their area of responsibility, effectively using skills and past experience to meet goals and expectations, while bringing value to the business
. Identifies areas of development and gaps in knowledge and addresses these
. Recognizes and applies the appropriate knowledge and skills to make effective decisions
. Acts as a resource to others by answering questions, providing guidance, helping to solve problems and assisting with work
. Is competent with latest technology and processes relevant to their role and actively embraces technological change
. Understand industry language, metrics and trends

PROBLEM SOLVING
Examples of competency related to the Market Manager positions:
. Takes initiative to identify current and potential problems and determines the best solution
. Recognizes and effectively prioritizes problems, taking action to solve these in the most efficient and timely manner
. Is thorough in sourcing solutions, looks beyond the obvious and considers all options before choosing best solution
. Involves others as and when required to progress and escalates the situation as needed
. Keeps those concerned on the status of progression of the solution
. Takes ownership for finding an agreeable solution
. Demonstrates opens to the ideas of others and considers these solutions objectively, even if they are not their own
. Can clearly articulate the key elements of the problem and the goal for the outcome

INFLUENCE
Examples of competency related to the Market Manager positions:
. Establishes rapport so information can be exchanged easily; understands the position of others without losing sight of own boundaries/goals
. Assesses situations to identify commonalities and potential areas of conflict
. Recognizes and effectively prioritizes discussion points to ensure productive discussions
. Develops effective strategies to manage the negotiate to create win-win opportunities
. Gains support through assertive and influential discussion
. Adapts behavior and style to achieve optimal performance
. Gains agreement without damaging relationships