FindLaw Client Development Consultant - Tulsa, OKTitle: FindLaw Client Development Consultant - Tulsa, OK
Location: US-OK-Tulsa
Other Locations:
FINDLAW CLIENT DEVELOPMENT CONSULTANT - TULSA, OK
Primary Objective(s)
The Client Development Consultant (CDC) is responsible for sustaining and building existing client relationships and developing and growing new customer accounts in the legal community within an assigned territory. Each territory consists of a large base of small/solo (1-50 attorneys) firms. The CDC will utilize their internet marketing expertise, prospecting, consultative selling skills, high energy, and initiative to identify opportunities to provide FindLaw web based marketing and advertising solutions. The CDC is responsible to partner with our internal Customer Operations/fulfillment and Account Management teams related to the post-sales production and post-release satisfaction, respectively, in order to drive client retention.
Division/Group/Role
FindLaw is the leading provider of online marketing solutions for the legal community, and the leading provider of legal information for businesses and individuals. FindLaw offers comprehensive solutions that enable small law firms to increase their visibility, traffic and contacts from prospective clients on the Web. (), the world's most visited legal Web site, offers free legal information for consumers and is home to the largest online directory of lawyers, allowing consumers to find an attorney by practice area and location. also provides legal professionals comprehensive information, resources and services for law practice and legal career development, including free case law, an online career center, breaking legal news, newsletters, message boards, service directories, continuing legal education and legal search tools.
Key Responsibilities
* Attainment of sales targets and quota on a monthly basis in assigned territory
* Strategically grow a customer base through prospecting and cold calling
* Create and maintain sales pipeline status ongoing by maintaining accurate and complete information in company provided CRM system including pan-sales stage activity, including closing, project forecast, close ratios and market intelligence
* Client relationship management to maintain or improve revenue retention through active partnership with and appropriate support from Account Management and other shared services
* Consult with the client regarding business goals and related web based marketing strategies and solutions that will meet their needs, improving their ability to generate business
* Maintain in-depth knowledge of complete line of products/services and customers business issues and needs
* Collaborate with internal stakeholders regarding existing and new clients to identify and resolve client concerns; establish and maintain current and potential client relationships
* Communicate product and service opportunities, information or feedback gathered through client interaction to appropriate internal resources, including relevant business issues and industry information for utilization in development of market specific action plans and sales strategy
* Participate in marketing events, trade shows and Company events
At Thomson Reuters, we deliver intelligent information quickly and efficiently, so professionals have knowledge to act. We combine industry expertise with innovative technology to deliver critical information to leading decision makers in the financial, legal, tax and accounting, intellectual property and scientific, healthcare, and media markets, powered by the world's most trusted news organization.
Qualifications, Experience, Knowledge and Skills
* 4 year college degree
* Minimum of 5 years successful outside sales experience in professional B2B environments
* Previous sales experience in online / advertising environment, preferred
* Ability to balance need to consistently deliver sales results against use of highly consultative approach that builds long-term client relationships
* Extensive, actionable, working knowledge of sales concepts, methods and techniques
* High level of competency with regard to marketing in general, and Internet marketing, lead generation and conversion, and social media concepts in particular
* Current knowledge (or ability to assimilate same) of small law firm market, including business practices and practice area nuances
* Proven track record of developing new customer accounts with little brand equity requiring heavy prospecting, cold calling, appointment setting and closing ability
* Proven track record of sales success, fast growth and consistently achieving performance at 100% or above
* Excellent communication and time management skills
* Ability to develop and deliver presentations
* Strong interpersonal skills and ability to interpret marketplace needs and translate them into products and/or services
* Demonstrated ability to learn a complex product line quickly through self initiative and discipline
* Technical aptitude (MS Office, Internet applications, CRM)
* Ability to travel 25%
At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 55,000 colleagues in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.
As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, gender, national origin, religion, sexual orientation, disability, age, or any other protected classification under country or local law. Thomson Reuters is an Equal Employment Opportunity/Affirmative Action Employer.
Intrigued by a challenge as large and fascinating as the world itself? Come join us.
To learn more about what we offer, please visit .
More information about Thomson Reuters can be found on .
According to the U.S. Citizenship and Immigration Services (USCIS), the H-1B visa cap has been met for the 2012 fiscal year (October 1, 2011-September 30, 2012).
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