Director Product Mktng Mgmt

Director Product Mktng Mgmt

Description:

This position manages a team of subject matter experts in the development and execution of business requirements and project manages billing projects in support of, but not limited to AT&T One Bill, Enterprise Bill Format and Wholesale Billing. This position is responsible for managing new product and service billing requirements across all segments and may involve multiple billing platforms. Oversees market research, monitors competitive activity and identifies customer needs. Responsible for Billing Compliance across all wireline end user bills to ensure legal and regulatory requirements are met. Manages ongoing bill validation and works with user acceptance teams for new billing product launches. Works with the appropriate channels for new billing product launch communication both internal and external. Requires a solid understanding of one or all billing products (i.e. u-verse, wireline and wireless) and the impacts that the end-user bill can have on customer experience, call centers and bill production operations. Responsible for long term strategy and tactical plans related to billing system consolidation and the move to One AT&T from both an operational and customer impacting perspective.

Required Qualifications:

• 5 years Program/Project Management experience
• 5 years experience in system/software development lifecycle
• Strong analytic and fact-based decision-making skills
• Proven ability to translate ideas and vision into product definition and requirements
• Strong leadership skills with the ability to motivate and manage cross regional, multi business unit teams
• Strong ability to interact and build relationships with all levels of management
• Excellent oral, written, and organizational skills
• The ability to manage both tactical activities and develop strategically long term goals and direction

Desired Qualifications:

• High-level understanding of the billing systems across all segments to include wireline, Mobility, U-verse and Wholesale

Qualifications  Required Qualifications:

• A successful candidate will have a minimum of 7 years experience with technology product management/marketing or telecom
• Strong and well defined communications, interpersonal, presentation and leadership skills a must
• Project Management background essential
• Ability to pass s a criminal background check and drug test
• The successful candidate will be able to perform the following with or without reasonable accommodation:
  • Ability to operate a personal computer, wireless equipment, copier and fax

Desired Qualifications:

• Bachelor's or Master's degree in Business or Marketing is preferred

We offer:

• Competitive pay (base salary plus bonus): Base pay varies by position location
• Excellent benefits (401k, tuition reimbursement, paid time off, medical/dental and more!)
• Top-notch on-going training on the latest technology
• A fun, fast paced work environment

AT&T is an Affirmative Action/Equal Opportunity Employer, and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V
Requisition Number: 1140257