Communications Specialist 5
Boeing Commercial Airplanes is seeking a communicator with experience in developing and implementing communications plans to support a 787 derivatives. The communicator will be responsible for developing and implementing plans that reach multiple audiences internal and external to Boeing. This position requires support to the business's communications strategy, excellent project management skills and demonstrated effectiveness in written and verbal communications. Must be comfortable promoting the airplane and dealing with issues that arise during the development of the product. It also requires the ability to provide guidance and support to senior executives, confidence in working with members of the media, capability to meet daily and monthly deadlines, strong teamwork and integration skills and the ability to work in a dynamic work environment. In addition to supporting the 787-9, this position will include communications support of broader 787 strategies including the 787 Dreamliner passenger experience, the Dreamliner Gallery employee engagement and environmental performance. Responsibilities include developing and implementing communications plans (strategies, tactics, messages and metrics), providing executive support, coordinating media visits and public presentations, supporting the broader 787 Communications team, leading or participating in special events and projects, writing executive messages, consulting with teams on Communications requirements, writing external news releases and internal Communications articles for BNN and Frontiers. Interface with other Boeing organizations including Supplier Management Communications, International Communications, Media Relations, Internal Communications, Airplane Programs Communications, BCA Communications and Marketing and Boeing Corporate Communications.
Competencies
General• Communication
Consistently and proactively clarifies purpose and importance; stresses major points; follows a logical sequence. Guiders others in keeping their audience thoroughly engaged through use of techniques such as analogies, illustrations, humor, an appealing style, body language, and voice inflection. Frames highly complex and or advanced information in line with audience experience, background, and expectations; uses terms, examples, and analogies that are meaningful to the audience. Regularly seeks input from audience; checks understanding; presents message in different ways to enhance understanding. Uses syntax, pace, volume, diction, and mechanics appropriate to the media being used. Attends to both direct and indirect messages from others; correctly interprets messages and responds appropriately. Mentors and advises fellow project leads and other internal employees on effective communication techniques.
• Customer Focus
Provides enterprise level modeling for making customers and their needs a primary focus of one's actions; develops and sustains productive, high-level customer relationships as they relate to complex and large scale projects; actively seeks information to understand customers' circumstances, problems, expectations, and needs; presents project level information to senior level customers to build their understanding of issues and capabilities; considers how complex project level decisions/actions/plans will affect customers; responds quickly to meet significant customer needs and resolve complex problems; provides enterprise level thought leadership on monitoring and evaluating customer concerns, issues, and satisfaction and to anticipate customer needs.
• Establish Strategic Direction
Identifies/recognizes the need for additional information and obtains it by clearly describing what needs to be known and the means to obtain it; asks relevant and specific questions of fellow team leaders, managers, internal employees and customers to verify facts and obtain additional information. Organizes qualitative information and data to identify/explain trends, problems, and their causes; compares, contrasts, and combines information to identify underlying issues; sees associations between seemingly independent problems or events to recognize trends, problems, and possible cause-effect relationships. Organizes and manipulates quantitative data to identify/explain trends and problems and their causes. Mentors others in generating options to achieve a long-range goal or vision; develops decision criteria considering relevant factors (e.g., cost, benefits, risks, timing, buy-in, and organizational goals and values) and the decision's impact on employees, the company, and customers; considers the opportunities and risks associated with various options; selects the course of action with the highest probability of success. Analyzes short- and long-term strategic goals and determines long-range objectives; develops broad, initial timelines based on these strategic goals. Identifies the critical tasks and resources (including people) necessary to achieve the desired objectives; takes action to ensure superior execution.
• Initiating Action
Serves as a role model for others in taking immediate action when confronted with a problem or when made aware of a situation in own or other work area. Guides others in implementing new ideas or potential solutions without prompting; does not wait for others to take action or to request action. Consistently takes action that goes beyond job requirements in order to achieve objectives.
• Managing Work
Identifies and creates hierarchy of activities and tasks based on criticality; adjusts priorities when appropriate. Deploys and ensures that required equipment and/or materials are in appropriate locations so that own and others' work can be done effectively and efficiently. Effectively allocates own time to complete work; coordinates own and others' schedules to avoid conflicts and maximize resources. Takes advantage of available resources (individuals, processes, departments, and tools) to complete work efficiently. Consistently uses time effectively and prevents irrelevant issues or distractions from interfering with work completion.
Technical• Communications Planning
Ability to lead and mentor others in the creation and implementation of communication plans, strategies, and tactics for a broad range of high visibility issues.
• Editing Fundamentals
Advanced/expert knowledge of editing processes, practices, techniques, editing marks, reference materials, and tools.
• Media Relations
Advanced/expert knowledge of complex media relations tools and activities. Ability to employ experience and knowledge of media representatives processes and interviewing techniques to appropriately represent the company's position to the media and to anticipate questions and prepare effective responses.
• Presentation Skills/Techniques
Advanced/expert knowledge of and ability to employ innovative presentation techniques (e.g., posture, speaker's relationship to audience, use of intonation and props, use of visual aids and pacing) covering complex subjects to senior level audiences. Ability to use this Advanced/expert knowledge to coach other presenters.
• Professional Writing
Advanced/expert ability to write clear, compelling prose in different styles, voices, tones to most effectively communicate to multiple audiences. Advanced/expert ability to apply highly developed knowledge of writing skills to various communication materials (e.g., news releases, news and feature articles, promotional materials, brochures, web communications, presentations, speeches) to meet customer requirements.
Basic Qualifications For ConsiderationDo you have experience planning, executing and evaluating Communications strategies?
Do you have experience providing guidance and coaching to executives?
Typical Education/Experience
Bachelor's degree and typically 15 or more years' related work experience, a Master's degree and typically 13 or more years' related work experience or an equivalent combination of education and experience.
Other Job related information
Familiarity with the 787 program and Boeing editorial standards preferred but not required.
- Business Unit Commercial Airplanes
- Division Communications
- Program
- Job Type Non-Management
- Experience Level Career/Experienced
- US Person Status Required? Yes
Closing Date: 02/22/2012
