C# .Net Developer
DISH Network is an innovative industry leader distinguished by its pioneering spirit. Ever since our establishment in 1980, we?ve been the ideal workplace for people with adventurous spirit and creativity, who are smart risk takers and aggressive winners - all those for whom the status quo just isn?t enough. Our Fortune 250 Company continues to define the curve in television entertainment. We are always improving and extending our products and delivering greater value to people, including our workforce of 25,000 plus. Come explore the big picture with us!
Intelligence. Creativity. Innovation. These are the things you?ll find at DISH Network, the pioneer in television entertainment. We offer individualized career paths for dynamic, talented individuals who are ready to be rewarded and recognized. It?s our way of giving back to exceptional people who have kept us at the forefront of our industry.
We are currently seeking a developer to enhance, maintain and support our custom Computer Telephony Integrated (CTI) Client application. The application is written in ?C#? (C sharp) on the ?.Net? platform using the Windows Forms libraries. The application interfaces with the Cisco Unified Contact Center Enterprise (UCCE) CTI Object Server (CTIOS) using the Cisco Client Interface Library (CIL).
The developer will also be responsible for enhancing, maintaining and supporting a set of Microsoft SQL Server Databases, ASP.NET Web Applications, and ASP.NET Web Services that support the CTI Client application.
The developer will be expected to learn the technologies required to support the Cisco UCCE environment including troubleshooting issues with CTIOS and the Cisco CTI client.
Perform assessments of existing CTI deployment and document current environments as required.
Work with clients to develop high-level contact center strategies.
Coordinate with the team in activities including work planning, status reporting and client relationship management.
Establish and maintain good working relationships with clients and vendors.
Participate in internal and client-facing meetings, prepare reports and presentations.
This job requires night and weekend work, both scheduled and unscheduled. This job requires wearing a pager 24 hours a day, 7 days a week during an on-call rotation.
Other duties as required. This list is not meant to be a comprehensive inventory of all duties and responsibilities assigned to this position.
Bachelors degree and three years of related experience; or six years of related experience and training; or equivalent combination of education and experience developing and supporting custom applications in a small team environment.
