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AT - T Sr Business Project Manager - Dallas, TX
Job Number:
25940526
Company Name:
AT&T
Job Location:
Dallas, TX US
Job Categories:
Marketing & Advertising Sales & Sales Management
AT&T Sr Business Project Manager - Dallas, TX
Description
Don't miss this opportunity to join the company recognized by Fortune magazine as theWorld's Most Admired Telecommunications Company and ranked #2 on DiversityInc's list of 2009 Top50 Companies for Diversity.
As the largest communications company in the world, more than 120 million customers count on us every day to deliver the wireless, Internet, data and advertising services that fuel their businesses and connect them to their world. You will find yourself connecting communications and technology with opportunities that will take you to places you never imagined.
Learn more about AT&T's cutting edge opportunities with a wide range of career paths in emerging and ground breaking technologies. We're so much more than just a phone company!
We are now hiring experienced project managers due to growth in our business. The AT&T Senior Business Project Manager:
Interfaces with senior leadership to establish policies, strategic plans and performance objectives for all programs Sets direction and makes operational and managerial decisions on projects Facilitation and documentation of Business Requirements and Use Case management Analyzes and drives definition of ambiguous scope with cross functional stakeholders Support work intake and prioritization process as scope is defined Utilizes strong analytical ability to evaluate end to end customer experience across multiple Business channels and customer touch points. Scope includes requirements and experience development for the entire lifecycle of the customer experience including Learn, Buy, Get, Use, Pay and Support Support business and IT groups as needed when issues or requests for action arise, including operational issues Drive efficiency in deliverables by recommending and implementing change to process in order to save time but ensure integrity and quality of the delivery of initiatives Ability to drive strategy based on industry/internal intelligence and ambiguous requirements to help make important business decisions on behalf of the customer experience Establish direction by partnering with project stakeholders to facilitate, define and document Business Requirements and Business Use Cases on behalf of the end to end customer experience for multiple high visibility projects simultaneously to support AT&T Mobilitys ABS Customers Work with a wide spectrum of Business stakeholders to benchmark best practices, identify gaps, and develop tactical and strategic plans to support implementation of initiatives This incorporates using innovative approaches to better serve the customer as well as improve processes
Working as an AT&T Senior Business Project Manager, you will be responsible for working across multiple organizations/functions on business strategies and functional/business architectures. Your focus in this position is assessing and/or formulating strategic and/or tactical plans based on company business initiatives. This includes detail plans, detail schedules, resource allocation and assignment, critical path analysis, gap analysis, methodology, SDLC, coordination within all IT functions, on-going expense tracking and actual vs. budget analysis. As the Senior Business Project Manager, you may be involved in user requirement definition, recommending business solutions/alternatives, and assisting clients in defining new services that ride on new technologies. The successful candidate should also excel in the following areas:
Meeting facilitation
Issue resolution
Critical thinking
Customer Interaction
Negotiation skills
Organization
Proficient in Microsoft Office
Qualifications
Required Qualifications:
5+ years related Business Project Management experience
Experience in leading cross-functional efforts
Must understand and have experience in all aspects of the software development lifecycle (SDLC)
Customer Experience Definition/Strategy
Experience with Gap Analysis
Proficiency of business tools i.e. MS Project, Excel, PowerPoint, Word, Sharepoint, Visio
Strong background in planning, implementing and managing change
Strong Interpersonal and Leadership Skills
Experience in providing presentations to Senior Management
Desired Qualifications:
MBA
Telecom Wireless industry experience
PMP Certified
AT&T is an Affirmative Action/Equal Opportunity Employer, and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V
