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General Dynamics Information Technology - Denver, CO US
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Title:Associate Planning CSM - Migration Manager Location:Chicago or Denver (preferred)
Description
The primary responsibility of the Associate CSM - Migration Manager will be to help Healthcare Planning clients migrate to the new MarketDiscovery platform and subsequently migrate to ICD-10. The Associate CSM - Migration Manager will engage directly with clients and Client Services Managers (CSMs) to support a smooth migration to the new planning platform. He/She will also work closely with the product development (technical migration manager) and product management (product manager) teams to ensure a cohesive plan, excellent internal and external communication, and well coordinated delivery of all migrations are executed. The Associate CSM - Migration Manager will be responsible for the following objectives, including: * The successful migration of all Polaris Market Profiles customers to MarketDiscovery * The successful migration of all TMPP customers to MarketDiscovery * The eventual migration of Outpatient Profiles customers to MarketDiscovery * Maintenance of high renewal rates through ensuring client satisfaction throughout the upgrade process * Providing assistance and coordination support to Client Services Managers and may assume direct client responsibilities in advanced phases of the role * Working with product manager and client services manager to ensure understanding of all project activities, schedules and deliverables.
Qualifications:
* Bachelor's degree * Overarching project/program management across clients including tracking and reporting * Project management in support of individual client migrations * Excellent organizational skills demonstrated by managing multiple priorities/projects * Capable of building relationships and communicating effectively with customers (analysts and executives alike) * Collaborate cross-functionally to equally support the businesses needs and customer expectations * Exceptional organizational and communication skills are essential * Capable of delegating responsibility and initiating action * Contribute to team success * Strong analytic, reporting and presentation skills Material and Equipment Directly Used Requires the use of office equipment, including desktop computer or laptop computer with dock station, monitor, keyboard and mouse, handheld device, fax, copier, and telephone.
Working Environment/Physical Activities Office environment; travel requiring the ability to transport a laptop and peripherals and handheld device.
At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 50,000 colleagues in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.
As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, gender, national origin, religion, sexual orientation, disability, age, or any other protected classification under country or local law. Thomson Reuters is an Equal Employment Opportunity/Affirmative Action Employer.
Intrigued by a challenge as large and fascinating as the world itself? Come join us.
To learn more about what we offer, please visit . More information about Thomson Reuters can be found on
According to the U.S. Citizenship and Immigration Services (USCIS), the H-1B visa cap has been met for the 2011 fiscal year (October 1, 2010-September 30, 2011).
